Terms & Conditions
Do you want to read this sexy part in Swedish instead? Here you have our Köp- och leveransvillkor.
These general terms and conditions (the ”General Conditions”) apply when you as a consumer (the ”Customer”) place an order via www.soulicollective.com and related pages, (the ”Website”). The agreement is concluded between you and Souli Collective AB. If you are under 18 years of age, you have to have permission from your guardian to order from us.
By using the Services, you acknowledge and accept that the General Terms will be updated from time to time. You should, therefore, keep up to date with this page, to be aware of potential changes to the General Terms made by Souli Collective.
Access to the website is given on a temporary basis and Souli Collective reserves the right to revoke or change the Services without any prior notice.Souli Collective will not be held responsible if this website is unavailable at any Point for a certain period of time. From time to time we might restrict access to certain parts or the entire website.
All prices include 25% VAT. Souli Collective reserves the right to change pricing on a continual basis for all products in our range, regardless of whether it involves an increase or decrease. The price stated at the time of purchase applies. Every Souli Collective campaign applies while supplies last unless otherwise stated in the product description.
TAXES & DUTIES
Your order may be subject to local taxes and import duties, which are levied by your local customs authority or the used shipping carrier. We are unable to calculate the exact amount in duties and taxes your order might incur, as these charges are imposed directly by the destination country and vary between countries. Souli Collective does not cover any such taxes, duties or related charges.
Once we have received your order you will receive an automatic email confirming your order. Please note that the confirmation e-mail is only an acknowledgement that we have received your order and not an acceptance of your order. Once the order has been processed you will receive a shipping confirmation email. Souli Collective does not guarantee that all items included on the site are in stock at the time of your order. In the event that an item is unavailable you will be contacted shortly by email.
All orders submitted by you are subject to acceptance by us. We may choose not to accept your order and reserve the right not to deliver for any reason without any liability to you. Examples of when we may not accept your order include, but are not limited to, incorrect stock level shown on site at the time of receiving the order or if we are unable to authorize your payment.
We reserve the right to limit the quantities of Souli Collective products that we supply, and/or to refuse any order that is unusual or placed in bad faith. In addition, we reserve the right to refuse any order from a client with whom there is a dispute concerning the payment of a previous order. All attempts at fraud will be reported to the police and Souli Collective reserves the right to cancel the purchase if any suspicion is raised.
ORDER CONFIRMATION AND TRANSFER OF RISK
When we have received your order, an order confirmation will be sent by email. Should you wish to annul or make any alterations to your order, please contact us as soon as possible. You become the owner of the ordered goods when they have been physically delivered to you and we have received payment in full from you. When the goods have been delivered to you, the responsibility for any loss or damage is passed on to you.
We do our utmost to show the colors and design of our products as true to life and as accurately as possible on our website, but we cannot guarantee that the colors displayed in the online shop are exactly what they are like in real life. The color on the screen could depend on your computer and the settings of your screen. Not can we guarantee that all the images replicate exactly what the goods look like in real life.
Souli Collective has the right to change product information such as product pictures and offers without notice.
Promotion codes are limited to one time per customer and cannot be combined with other offers, if not otherwise explicitly stated. Promotion codes and offers are only valid within the explicitly set time or as far as we have stock and not applicable to previously placed orders.
Web data is collected to monitor user trends on our site. Analytical data such as hits to our server, traffic patterns and page views shows us where our audience is coming from and how they interact with us online. This type of collected information is aggregated and anonymous, and therefore does not personally identify specific site users. In addition, our site may utilize “web beacons,” “pixel tags” or other tracking technologies to help us study the actions of our users through non-personally identifiable information. This data is aggregated and monitored to help us improve our services and our overall site experience.
www.soulicollective.com may contain links to other sites that we do not control. We are not responsible for the privacy or content of these websites or other accounts they may be linked to.
www.soulicollective.com includes user generated content, e.g. from social media applications. Souli Collective does not claim any ownership in rights in such content (images, photos, videos, etc.) and take no legal responsibility for it. In case you suspect a violation of copyright, or any other right, or otherwise are offended by such content, please contact us.
Souli Collective cannot guarantee that the content on the page is free of inaccuracies or typographical errors at all times. Neither can we guarantee that all information is up-to-date and Souli Collective may at any time amend the content of the site.
PRIVACY & SECURITY
When completing an order you have the option not to receive any promotional information or newsletters from Souli Collective. If you no longer wish to receive information that is not necessary to fulfill your order, please unsubscribe directly in the e-mails by clicking the “Unsubscribe” button in the footer of the mailing in question or contact us by email at email@example.com.
For security reasons, we do not store any payment information in our database.
Souli Collective reserves the right to terminate your account and/or use of the site at its sole discretion. For example if Souli Collective suspects that you have in any way breached the Terms and Conditions. Such termination can be made without prior notice.
Souli Collective responsibility for errors in connection to delivery is limited to existing conditions of sale. Souli Collective bears no direct or indirect responsibility for example, but not limited to, incompatibility, delivery delays, downtime, data loss, additional work or other economic harm.
Part of the services mediated through the site are maintained by outside organizations. Where Souli Collective acts as an agent for such services, we cannot be held responsible for any errors resulting from their activities. Souli Collective cannot be held responsible for any damage caused from using, or not being able to use, the site. Souli Collective cannot guarantee a problem-free, uninterrupted, and secure access to the site. The site may contain links to other websites beyond our reach. We cannot be held liable for content or privacy policies of such sites.
We have the right to assert force majeure in the event of war, warlike event, civil war, revolution, government sanction, strike, lockout, blockade, natural disaster or the like. This means that the agreement will not need to be fulfilled in part or in full. Should this, contrary to expectation, occur, we would attempt to notify you. Under such circumstances, Souli Collective will attempt to resolve all issues in a timely manner.
These Terms and Conditions are compiled in accordance with Swedish law. To the extent permitted by law, Swedish courts will have exclusive jurisdiction over any dispute under this agreement. The laws of your country may differ from Sweden and there may be additional legal requirements to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our site.
The website www.soulicollective.com and registered domain is owned by Souli Collective AB, registered in Sweden with organisation number 559304-0248.
Address: Souli Collective AB. Fridhemsvägen 16, 77 194 Ludvika.
Phone: +46 70 37 80 563
These Terms and Conditions were last updated on 2021-03-15
If you have not found the answer to your question, please contact us at firstname.lastname@example.org. We will send you an answer within 24-48 hours, Monday – Friday (except on holiday´s). Thank you 🤎